FAQ
Version of 02.11.2026
Answers to common questions. If yours is not here, write to [email protected].
1. How do I order and what can I pay with?
Add goods to the cart, enter the recipient's details and pay. We accept Visa and Mastercard cards, Apple Pay and Google Pay, and cryptocurrency: USDT on Tron or USDC on Ethereum; the page with the amount and address opens right after checkout.
2. Is it safe to pay by card on the site?
Yes. The card number is entered into the secure form of a certified payment provider and never reaches our server. We only receive confirmation of payment.
3. How much is delivery and how long does it take?
Latvia 5 €, Lithuania and Estonia 8 €, other countries 10 €. Making takes 5 to 10 working days after payment: every item is made to order. Delivery times depend on the country and are shown on the delivery page. You see the exact cost before paying.
4. Do you deliver to other countries?
Yes, worldwide. Outside the EU the recipient pays duties and taxes on receipt; they are not included in the order price.
5. How can I track my order?
When the parcel is sent you receive an email with the delivery address and a tracking number if the carrier provides one.
6. Can I change the address after ordering?
Yes, until the order is shipped. Write at once to [email protected] with the order number.
7. I did not get the order email
Check your Spam folder. Emails come from [email protected]. If there is none, write to [email protected] with the product name and the time of the order.
8. How do I choose a size?
If you hesitate between two sizes write to [email protected] and we will advise. If the size does not fit you can exchange it or return the order, see Returns and Withdrawal.
9. How do I care for the items?
Wash at 30 degrees inside out. Do not bleach, iron from the inside to keep the embroidery.
10. What does «Legendary» mean?
These are items connected with the channel's quotes and limited releases. The quote you choose is embroidered on the «Legendary» tee.
11. Can I return an order?
Yes, within 14 days after receipt without giving a reason, except for items made to your individual requirements. See Returns and Withdrawal. We refund the same way the payment was made.
12. What if the item is defective or not the right one?
Write to [email protected] with the order number and photos. We replace the item or refund. We pay the return delivery in this case.
13. When will the slippers and the grandpa cardigan appear?
The grandpa cardigan is out of stock for now, the slippers are coming soon. Follow the channel where new releases are announced.
14. Who makes the merch?
Tees and hoodies are made and shipped together with the partner Metla Store. Patches and key rings are produced separately.
15. How is my data used?
Only for the order, delivery and contacting you. Details and your rights: Privacy Policy.
16. How can I contact you?
Write to [email protected].